Our Commitment to Quality
Dessert Works prides itself on using only the freshest and finest ingredients to create our cakes and pastries. Our chefs, pastry assistants and decorators have trained at world-renowned culinary schools, hotels, and patisseries. We are confident that you will be pleased with your purchase and will become a repeat customer.
For our cakes, we recommend that they be refrigerated and taken out 2 to 3 hours before serving to allow them to come to room temperature. Our cakes and frosting’s contain a fair amount of butter and the flavors are richer and more enjoyable when served at room temperature. If you are not sure how to store or serve a dessert, please ask and we will be happy to give you our recommendations.
However, if you are not satisfied, we ask that you return all uneaten portions of your dessert. Refunds are issued on a case-by-case basis and can only be done if we have the opportunity to evaluate the specific dessert in question. Refunds, when issued, come in the form of a merchandise credit valid for 60 days. Dessert Works may issue the refund in part or in whole depending on what we can determine was the cause for return.
We want you to be happy with your purchase and to know that we stand behind our commitment of producing only the highest quality desserts.